Legal
Terms & Conditions
Last updated: 11 August 2026
These terms set out the main conditions for businesses using Slota.
1. Slota service
Slota provides software that helps businesses manage appointments, staff, customers, availability, communications and related business information. Businesses remain responsible for the services they provide to their own customers.
2. Accounts
Account holders must provide accurate information, keep login credentials secure and ensure authorised team members use Slota appropriately.
3. Platform fees
The current Slota pricing model is £1 per chargeable booking, capped at £49 for each calendar month. The billing dashboard records chargeable booking activity and applicable platform fees. Any future pricing change will be communicated before it applies.
4. Billing card
A business may be required to keep a valid billing payment method on file. Saving a payment method authorises Slota to collect properly due platform fees in accordance with the billing terms shown in the product.
5. Customer appointments
Businesses are responsible for the accuracy of their services, prices, staff availability, opening hours, cancellation policies and customer-facing business information.
6. Acceptable use
Users must not misuse Slota, attempt unauthorised access, interfere with other businesses, upload unlawful content, abuse public booking functionality or use the service in a way that harms the platform or other users.
7. Availability
Slota aims to provide a reliable service but does not guarantee uninterrupted availability. Maintenance, third-party outages and technical failures may occasionally affect access.
8. Liability
Nothing in these terms excludes liability that cannot legally be excluded. Subject to applicable law, Slota is not responsible for a business's professional services, customer disputes or losses caused by information entered incorrectly by users.
9. Ending use
A business may stop using Slota subject to payment of charges already due. Slota may restrict or terminate access where necessary for security, unlawful use, non-payment or serious breach of these terms.
10. Changes
These terms may be updated as the service develops. Material changes will be communicated where appropriate before they take effect.